Privacy Policy
Welcome to MD Clara. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our telemedicine and electronic medical records (EMR) services.
- Information We Collect
- Personal Information
We collect personal information necessary to provide our services, including:
- Name, address, email address, phone number
- Date of birth, gender, and other demographic details
- Medical history, symptoms, and treatment information
- Non-Personal Information
We also collect non-personal information such as:
- Device information (e.g., IP address, browser type, operating system)
- Usage data (e.g., pages visited, time spent on the app)
- Payment Information
For paid services, we may collect billing details, including credit card information.
- How We Use Your Information
We use the information we collect to:
- Provide telemedicine consultations and manage your EMR
- Communicate with you about appointments, services, and updates
- Improve the functionality and usability of the MD Clara platform
- Comply with legal obligations and ensure data security
- How We Share Your Information
We do not sell or rent your personal information. However, we may share your information:
- With healthcare providers and specialists to deliver services
- With third-party service providers for operational purposes (e.g., payment processing, IT support)
- As required by law or to protect our rights, property, or safety
- Data Security
We implement strict security measures to protect your information, including:
- Encryption of sensitive data
- Secure access controls
- Regular security audits and updates
Despite our efforts, no system can guarantee complete security. Use MD Clara at your own risk.
- Your Rights
You have the following rights regarding your data:
- Access: Request access to your personal information.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal requirements.
- Objection: Object to processing your data in certain circumstances.
To exercise these rights, contact us at https://mdclara.com/contact-us/
- Retention of Information
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our policies
- Cookies and Tracking Technologies
MD Clara uses cookies and similar technologies to enhance user experience and analyze usage patterns. You can manage cookie preferences through your browser settings.
- Third-Party Services
Our app may link to third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy. We recommend reviewing this page periodically.
- Contact Us
For questions or concerns about this Privacy Policy, contact us at:
MD Clara contact page: https://mdclara.com/contact-us/